House Events
We hold a variety of events throughout the year
Summer Family Party
The summer party is for staff and their families featuring a children's festival corner, stage events, and a lucky draw creating excitement and lasting memories.
Company Recreation
We plan events to strengthen relationships within the company, transcending departmental boundaries.
Employee Appreciation Day
Held on the Anniversary of the hotel opening day (September 15th), this is a chance for employees to "care" for each other and express their gratitude.
Message from the General Manager
General Manager : Simon Graf
Building on Tradition. Leading the Next Chapter.
Since opening in 1980, Hyatt Regency Tokyo has been a landmark in Shinjuku, welcoming guests from Japan and around the world. Our iconic atrium, chandeliers, and longstanding reputation have been part of the city’s hospitality landscape for over four decades.
Today, following our comprehensive renovation and repositioning, we enter a new chapter. We are not only preserving our heritage — we are redefining it. Our commitment is clear: to deliver service excellence with discipline, professionalism, and genuine care. We believe outstanding guest experiences are created by empowered teams who take ownership, collaborate effectively, and operate with clarity of purpose.
Our guiding principles remain rooted in service — putting the guest at the center, working together as one team, and continuously improving. At the same time, we embrace accountability, performance standards, and innovation as essential drivers of long-term success.
In a rapidly evolving market, our ambition is to lead — not follow — ensuring Hyatt Regency Tokyo continues to be a preferred choice for guests, colleagues, and partners alike.
Career Recruitment Information
Job Type/Description
- You will be working in the hotel bakery.
All bread will be served to guests for the hotel restaurant and parties.
Responsibilities include bread preparation, production, and new product development. - You will be responsible for preparation work from breakfast to dinner in the hotel’s restaurant.
This includes mise-en-place as well as final plating or finishing dishes in front of guests when required. - You will handle the preparation of Western-style set menus and buffet items for 18 banquet venues of various sizes.
- Your main duties will be cooking in the Chinese restaurant.
Depending on the banquet requirements, you may also be involved in preparing large-volume Chinese dishes for events. - You will provide service to guests in each restaurant.
Depending on the outlet, operations may include breakfast service and late-night (midnight) service. - You will provide service to guests in each restaurant.
Depending on the department, you may also be involved in breakfast and late-night operations. - Your main duties will include handling check-in and check-out for individual and group guests, managing room reservations, and responding to phone inquiries.
You will also provide information both inside and outside the hotel and assist with luggage handling. - You will be responsible for overlookig the guest rooms itself and the amenities along with duties including inspections after cleaning.
- Your main duty will include sales of accommodation products to both domestic and international corporate clients along with travel agencies.
Other duties include handling sales for group reservations. - Your main duties will include sales of banquet products to corporate clients and travel agencies, as well as handling banquet reservations, meetings, and coordination tasks.
- Your main duties will include public relations and promotional activities, managing social media and digital content, and supporting events and special programs.
Pastry & Bakery Division
Western Cuisine
Banquet Kitchen
Chinese Cuisine
Food & Beverage Service Department
Banquet Service Division
Rooms Division
Housekeeping Division
Room Sales Department
Banquet Sales Division
Marketing Department
Employment Type: Full-time
Recruitment Positions: We are currently recruiting for multiple positions.For more details, please feel free to contact us by email.
*There is a three-month probationary period after joining the company. (Conditions will not change during this period.)
Qualifications: No requirements
*Work experience preferred
*Business-level English proficiency preferred
Salary: Determined based on experience and ability in accordance with company regulations.
*Salary review once a year
*Bonuses twice a year (based on performance)
Allowances: Commuting allowance, meal allowance, overtime pay
Allowances:
・Commuting allowance
・Overtime allowance
・Late-night allowance
・Accommodation allowance
・Meal allowance
・Extra working hours allowance
Benefits: Full social insurance, provided uniform and locker, and complimentary Hyatt accommodations at domestic and international hotels based on length of service.
Benefits:
・Full social insurance coverage
・Condolence and celebration support program
・Health checkups (twice a year)
・Subsidy for gynecological examinations
・Access to the Relo Club employee benefit program
・Uniform and locker provided
・Shower room and rest area available
・Special accommodation rates at Hyatt hotels in Japan and abroad, based on years of service
Work Hours: Variable hours system. 7.5 hours work, 1 hour break (8.5 hours work time).
(Maximum 40 hours per week on average per month.)
*The Front Desk Department may also work night shifts of 15 hours work, 2 hours break (17 hours work time).
Holidays: 8-9 public holidays per month (depending on calendar days), annual paid vacation, special vacation
Holidays and Leave:
・8–9 days off per month (depending on the number of calendar days)
・Annual paid leave
・Special leave
・Congratulatory and condolence leave
・Maternity and childcare leave
・Caregiver leave
・Other applicable leave programs
Overtime: Depends on department
Employee cafeteria: Available
Dormitory: Not Available
From the Recruiter:
At Hyatt Regency Tokyo, all staff members are challenged across departmental boundaries and hone their skills daily.
We also have many young staff members who are active in the hotel, demonstrating innovative ideas that transcend conventional boundaries and enhance the hotel.
Each staff member takes pride in representing the hotel, and in this environment where they can grow through experience and hard work, would you like to further your career with trusted colleagues?
Application Details:
For details, please contact us by phone or email.
Please specify your desired position, submit your resume (with photo attached), and work history to the address listed below.
*Application documents will not be used for any purpose other than recruitment.
*Please note that application documents will not be returned, even if you are not selected.
Selection Process:
Document Screening ⇒ Interview (2 rounds) ⇒ Offer
Contact Information:
Hyatt Regency Tokyo
Nishi-Shinjuku Hotel & Resort Co., Ltd., Human Resources Department, Talent Acquisition Division
2-7-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
TEL: 03-5321-3514 (Hours: Monday-Friday, 9:00 AM - 5:30 PM, excluding holidays)
Email: tyoty.talentacquisition@hyatt.com
Gallery
